We respect the privacy of visitors to this website. This policy describes how and when we gather information from visitors to our web site. We own and operate this website and we are the only users authorized to collect personal information from our site. Our mailing address is 1521 Westbranch Dr., Ste 100, McLean, VA 22102, our telephone number is (703) 287-5800. Our customer service email address is information@gladstonecompanies.com.

Accessing our website does not require any registration process and visitors may access the site without revealing who they are. If you do submit personal information, please note that this policy only addresses our activities from our servers. Other sites (including those that we link to) may have their own policies, which we do not control, and thus are not addressed by this policy. If you provide any information directly to parties who provide service to our website or any other sites you encounter on the Internet, different rules may apply to their use or disclosure of the personal information you disclose to them. We encourage you to investigate and ask questions before disclosing information to third parties.

We receive e-mail addresses and personally identifiable information through our website only when users choose to personally submit them to us through our various contact features.

Our website does not use cookies to collect individual visitor information. We do not disclose, sell, rent, or loan any information that users voluntarily submit to us to any third party. Any information you give us is held with the utmost care and security, and will be used only in ways to which you have consented.

You can update your personal information, including changing your subscriptions to our email newsletters and opting out of receiving email about our services, by clicking on the link included at the bottom of our newsletter, and then following the instructions on that page. Even if you change your subscription information or change some personal information in our registration database, the old information may still be stored on other databases (including those kept for archival purposes).

We have established and maintained reasonable security procedures to protect the confidentiality, security and integrity of your personally identifiable information. “Perfect security,” however, does not exist on the Internet. Although your privacy is very important to us, due to the existing legal regulatory and security environment, we cannot fully ensure that your private communications and other personally identifiable information will not be disclosed to third parties. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, in the unlikely event we need to investigate or resolve possible problems or inquiries, we can (and you authorize us to do so) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate.

Your California privacy rights

We only receive e-mail addresses and personally identifiable information, specifically names and phone numbers, through the Contact Us portion of our website and only when users voluntarily choose to personally submit such information to us through our various contact features. We do not disclose, sell, rent, or loan any information that users voluntarily submit to us to any third party.  

Under the California Consumer Privacy Act, if you are a resident of California, and you provided some of the information above, you may contact us with regard to the following rights in relation to your personal data:

• Right of Access: You have a right to request access to the personal data we may hold on you for the past twelve (12) months. You may submit up to two (2) requests per year of access to your personal data.
• Right to Deletion: You also have the right to ask us to delete personal data we may hold on you or restrict how it is used. There may be exceptions to the right to deletion for specific legal reasons which, if applicable, we will set out for you in response to your request.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your California Consumer Privacy Act rights.

If you want to make any of these requests, please contact information@gladstonecompanies.com. We will deal with requests for access to your personal data within forty-five (45) days for California-specific requests.

To help us respond as you expect, please specify that you are making a request under the California Consumer Privacy Act. We may need to request specific information from you to help us confirm your identity.